I purchased this machine, the Breville Barista Express (Renewed), in October of 2018. I don't normally write reviews (although I should) but this product deserves a little bit of my time and effort to promote! Since the purchase, it has worked perfectly 99% of the time. After reading many reviews of the machine (and like the top review for this specific product states) I also purchased the ~$30 4 year protection plan. I also normally pass on these types of options as I find them to be a waste of money, but with the cost of the refurbished machine being so much lower $30 seems like a fantastic investment to keep this thing up and running. I've joked with my wife that we'll just buy a second one when this one goes down so we can still use it while the other one is "in the shop". But I think that's the key to this machine. You buy it almost with the expectation that at some point it's going to need a repair. If you come in with that expectation, when it does happen it's not so bad! So far, we've not had to send it in for any repairs.The things I love about itThere are three main things I love about this machine - the value, quality, and convenience. Value: My wife and I did a very rough value estimation to determine how much each drink might cost us over the span of three years (provided the machine lasts that long) and it came down to somewhere around ~$1.00+ / drink. Ok, so cheap coffee... great. But our excitement over this fun estimate was that not only was it $3-4 cheaper than starbucks, the drinks are WAY better. I've even grown to like our homemade espresso drinks more than the most expensive craft coffee shop I've been to. I don't know quite what it is - but it's just better. So, the incredible value of $1.00 / drink and the extreme quality put this as one of the most useful and practical appliances we have and use. Oh and we have pulled an average of 2-3 drinks from it every day since October. I've even used it for 9 drinks in a day before (although I don't recommend... spending 2 hours making coffee wasn't fun). So, the value mixed with the quality makes this one of my favorite purchases ever. Now for the convenience factor. I personally didn't want to have to do much research or really have 2 different machines on our counter, so I love the fact that it's got everything all in one and I've (maybe because I've never tried a better grinder or machine) never desired separate components. Like I said, I like my own homemade drinks more than any coffee shop where their equipment is... well worth more than my car. Who am I kidding - worth more than 2-3 of my cars. I'm not quick to give things 5 stars and while this machine certainly isn't perfect, because it's so good at what it does with such low cost (relatively speaking) and we get so much use out of it, it earned the 5 stars.What don't I love about itTo give a bit of background here's my coffee journey. 1992 (birth year) - 2017 I never drank coffee; 2017 - 2018 drank coffee from Ninja Single Serve Coffee Bar, 2018 - now Breville Barista Express. So, overall, I'm still very young in my coffee drinking experience. So, when I first opened the Breville machine and read the manual, I was overwhelmed with everything I needed to do to pull a good shot and steam some milk for a latte. My first attempt was about 20 minutes before we needed to leave for church and I made two horrible lattes. I was overwhelmed and stressed that this wasn't what I expected it to be. So, when we got home after church, I tried again. Still, not a great drink. But as I slowly did research and learned a few top level techniques, things became less scary. So, it's not easy to use and it is time consuming to make a drink. But... as another reviewer mentioned, that's kind of the fun of it! I know thoroughly enjoy it (making at most 2 at a time... any more is a little much). It was well worth the learning curve to get to where we are now.I've joked with my wife that we need to start setting aside $10 / month so that we can buy our next one when this one inevitably dies. But it's only 50% a joke. If (when) that day comes, I do expect to purchase this machine again. Coffee is delicious and to get the best drink (again better than any coffee shop I've been to) for this cost, this consistently and frequently, makes this the most valuable and used appliance we own. It's well worth the price-tag.