NESCAFÉ Dolce Gusto Coffee Machine, Genio 2, Espresso, Cappuccino and Latte Pod Machine, Silver

Me hace mi día sin ella no soy nadie

Compact and easy to clean

It’s very cool and I bought one in a broken box for real cheap and it turned out to be great. Took a little while to get it since it took an extra week

PROS
– Doesn’t take up much space
– Easy to use machine.
– Easy to use pods (follow the top instructions on the pod).
– It’s quick! You flip that switch and the coffee comes out instantly hot.
– Aside from the start up issue, I use it once daily without issue (so far). I’ve been using it about 9 months. I will update if I run into problems.
– This machine is causing me to drink less coffee because small amounts come out.
– Note that the regular coffees and espressos have intensity levels and come stronger or weaker. There is a number given on the front of the box. Goes up to 10, I believe (never seen a flavor above 9 though). My favorite is the Americano Veranda from Starbucks, which is a 6 level. The 5 level Medium Roast tastes watery and is a bit too weak for me, so I never put the higher water level for that flavor…. but not bad on the rare occasion that I want a second cup or when I just want weak coffee on some days.
– If you have/buy a glass mug, your coffee really will look as tasty as the product photo!
– Easy to make tea, just turn it on without the coffee pod for hot water– nice since I go through tea-only phases

CONS
– The machine didn’t work when I first bought it. We did an Internet search for reasons why, and in our case, it was related to the water tank/line. We had to fill it with water and put it in place. Then lift it out of place. Then put it back. Then lift it out of place. Then put it back. We had to do this pull it off and on thing maybe 15-20 times (you might have to do more). Apparently the issue had something to do with air pockets in the line and you have to force the water through manually. Who knows. But eventually it started working. After 9 months of use, that was the only time I had to do that. But an instant 3 stars for this first impression alone and the lack of warning.
– Limited choice of pods. You can’t use the K-cups in this machine. You have to buy the Dolce Gusto pods. I did find one or two obscure brands that can be used with this machine but they are just as pricey and one choked up my machine so I threw it out.
– Pods are becoming less and less available. I don’t know if it’s related to the pandemic or what but many flavors are no longer available since I got the machine. And you won’t find these offline.
– Pods are ridiculously expensive. Pretty much the same price (OFTEN MORE) as going to one of the big chains.
– Not bad tasting coffee tbh, but not as flavorful as the big chains. I have become a bigger shopper of creamers as a result. Sweet cream with no flavors is the best (personally I love Fairlife Sweet Cream Creamer… less sugar and no weird aftertaste).
– Use a SMALL coffee cup so you won’t be disappointed. Most of these pods won’t give you the big cup of coffee you may be used to. I had to measure them in a measuring cup because I was so shocked at the small amount it made in my big cup. It was about a cup. The regular coffees like Medium Roast (non-milky) will make more.
– A number of these flavors require TWO PODS. Each will be a different color. But this also means that if you get a box of 16 pods, you’re really only getting 8 cups.
– The red cord is an eye sore.
– I have found exactly one DECAF option… and it’s double the price of other flavors!
– Check the expiration dates on the pods. One flavor expired after just 2 months of purchase. All the others will expire within a year of purchase (spectrum of 2-11 months for mine– most 4-6 months).
– AVOID the GRANA CAFE pods which claim to be Nescafe Dolce Gusto Compatible. Read the reviews!! They will damage your machine!! Mine coughed and sputtered and didn’t seem to have the pressure needed for the pod. I threw them out as reviewers stated repeated use can damage your machine.

I’ve decided to use it up until my coffee stash runs out. Then it’s going in the garage and I will explore something new. After close to a year with the machine, the pod issues are the biggest negatives at this point.

I received my machine and cappuccino pods today. Was annoyed to find the pods were already sugared (I can’t tolerate sugar). Upon asking advice from Nestle I received this response: “Thank you for reaching out to us about Dolce Gusto. I’m sorry to be the bearer of bad news, but Dolce Gusto actually exited the Canadian market 5 years ago.

The Dolce Gusto business model was challenging for us, with a crowded and competitive landscape. After a great deal of consideration, we made the exceptionally difficult business decision to leave the Canadian market in April 2018.

The communication was sent to our third party retailers at the beginning of 2018 itself and we also shared the same message to our consumers who bought directly on our website at the time. Whatever is available on Amazon is being sold to consumers by another vendor.” Buyer beware indeed!

we had one (the nice big round one) for 20 years, we threw it away because (our fault) the head get badly clogged, bad maintenance here at home, it was a Krupps much better than De’Longhi.
Don’t forget that Krupps (German company) used to produce artillery for German army during 2WW, and probably First as well..now they do small appliances in China.
I can’t say who manufactures this particular unit.

Great nesspresso machine.. easy to use .. value for money!